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Questions about your order, your Relivio, or a return? Email us or use the form below – a real person (not a bot) replies within 1 business day, Monday to Friday. Please include your order number if you have one; it's in your confirmation email.

Email: support@getrelivio.com

Where is my order?Enter your tracking number and see where your parcel is right now. Returns & the 30-day guaranteeHow to start a return and how refunds work. Product questionsFit, washing, wearing it at night, left or right shoulder – answered. ShippingDelivery times, free shipping and address changes.

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Mailing address (correspondence only, no returns): Multiecom Empire LLC / Relivio, 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, USA

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